Testimonials

Taking ISM to the next level

“EXP had completed an Implementation of the Ivanti Service Manager and Asset Manager toolset. The implementation team from Kifinti Solutions were helpful in getting it up and running, but we needed someone that could take EXP to the next level and configure the tool so we could utilize all of its potential. As EXP was also in a transition period where our processes and workflows were being redefined, Gregor and a19 Consulting were able to work with us to align our working processes with the workflows within the Ivanti Service Manager tool, utilizing Ivanti Best Practices and latest solutions.”

— Steven Morin | EXP | Helpdesk Manager
Testimonial for ivanti service manager consultant Gregor Anton on working with a19 consulting after kifinti solutions implementation

UNIQUE AND DISTINCTIVE ITSM AUTHORITY

ivanti business partner network heat service management manager professional services best practices kifinti solutions kifinty dds it gregor a19 consulting

“I worked with Gregor at DDS IT, an Ivanti Business Partner that engaged a19 Consulting to provide Ivanti Professional Services to our clients and in-house staff in New Zealand and Australia, with Ivanti Service Manager (formerly HEAT IT Service Management by Frontrange).  
 
Gregor, is without doubt a unique and distinctive authority in the Ivanti ITSM space with his consulting and development experience and extensive insight to best practices going back over 24 years with the HEAT and now Ivanti ISM/IAM products.”
 

—Neill Evans | Solutions Architect | DDS IT | Ivanti Business Partner

DDS IT Auckland New Zealand

Everyone else said it couldn’t be done!

Gregor was able to implement what everyone else said couldn’t be done! A booking and reservation system for our parking authority. Now citizens of the City are able to reserve daily, weekly, monthly, and yearly parking passes. Gregor delivered what other Ivanti consultants said was impossible.

— Shelley, City of Brampton, Municipal Services Manager

city of brampton - kifinti solutions - crm - ivanti self service portal

Customer Focused CRM Software Implementations, Upgrades and Best practices

“Gregor at a19 Consulting has a knack for CRM Software Implementations, upgrades, and best practices, with a consultative, customer-focused, holistic approach and possesses an uncanny ability to problem solve, marrying the business need, with effective technical solutions.”

— Madan Murthy | Replicon| Director of Sales

CRM-System-Implementation-Gregor-Holistic-Approach

A True HEAT MacGyver

“I worked with Gregor at Lehigh Cement, implementing the HEAT IT Service Management System. Gregor had developed a Best Practice system for the Frontrange business partner, Avante Solutions, and his experience with HEAT (now Ivanti Service Manager) was next level. Highly technical and business process focused at the same time, holistic approach, offering the latest solutions, best practice advice, and unique, simple, yet effective solutions to the most complex challenges. A true HEAT MacGyver!

— Jason McGuire | Lehigh Cement| Project Manager

lehigh cement headelberg HEAT Frontrange Best Practice System Latest Solutions Gregor Avante Solutions implementation upgrades now ivanti service manager

2 thoughts on “Testimonials

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s