ivanti heat neurons - holy trinity - stg uat production tenants - ivanti service manager ITSM - Ivanti Asset Manager ITAM

Tenant Review – Holy Trinity

On-Premise (Self hosted) and Cloud Ivanti Neurons, Ivanti Service Manager (ITSM), and Ivanti Asset Manager (ITAM) customers have 3 tenants (environments) that I like to call the “Holy Trinity”.

STG – Stage Environment for Development and System Testing by the Ivanti Consultant / Administrator only

UAT User Acceptance Testing Environment for End User validation of business requirements by the UAT Test Team

PROD – Production Environment

Any configuration changes to Ivanti Neurons ITSM/ITAM should always follow the SDLC (System Development Life Cycle), that is development & system testing in Stage, then push to UAT for End User Acceptance Testing, and finally upon UAT Sign-Off push the changes to PRODUCTION.