With the upgrade to Ivanti Service Manager 2022.1 there is one problem that you might be experiencing with Data Import Integrations not producing Error Stats attachments.
Ivanti is aware of the issue and is actively working on Problem #89360
Note that depending on your Data Centre, your tenants (STG/UAT/Production) may have been upgraded to the latest release. For example, Australia, UK, Europe have been upgraded, while Canada USA is just starting to roll out the 2022.1 release to DEV (STG/UAT). Check your Ivanti Maintenance Notifications here
UPDATE: As of May 2022 the issue with Integration Log Errors Stats attachment creation has been resolved.
Ivanti has confirmed there is a known issue, with the Asset Scanner RoleMissing, that affects the current cloud HEAT ISM Production Tenant, version 2020.3.0.2020082801 @ Built On 2020/08/28 UTC Deployed On 2020/09/18 12:15:15 UTC
The Asset Scanner role that is used with the handheld Android Asset Scanner Device and Ivanti Asset Manager Android Mobile Application is not available in the list of available roles in the production tenant. STG and UAT Tenants appear unaffected.
Ivanti Dev Problem (75743) is scheduled to be fixed in Ivanti Service Manager | Service Update #2.
Ivanti Development/Operations are working to get that update deployed as soon as possible.
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