FYI for Ivanti Service Manager Cloud clients of the Frankfurt Germany (FFZ) Tenants aka Europe East Data Centre. The scheduled 2022.1 Production release for March 25, 2022 has been postponed.
On Sept 18, 2021 (UTC time), Ivanti Cloud Operations will be moving Service Manager Cloud and/or Asset Manager Cloud tenants from the AWS data center, in North Virginia (NVA), to the Azure data center, in North Virginia (NVZ).
**You should have received an email indicating the date your tenant/s will be moved. ** If you are not scheduled for Sept 18, 2021, please disregard this update. Please regularly check your junk/spam folders for these emails, as they are many times being redirected there.
All tenants will be migrated on the date indicated, from 3 AM to 12 PM UTC as described in the maintenance window section below.
Impact
This is a downtime maintenance, and the respective tenant’s will be inaccessible during the specific maintenance window.
Maintenance Window
These times reflect the downtime for each tenant, respectively.
• PRD
Start Date/Time: Sept 18, 2021 03:00 UTC
End Date/Time: Sept 18, 2021 07:00 UTC
• STG/UAT
Start Date/Time: Sept 18, 2021 06:00 UTC
End Date/Time: Sept 18, 2021 12:00 UTC
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