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Ivanti Cherwell Convergence

The long lost prodigal son has returned. That’s right. Cherwell, the Frontrange (HEAT) spin-off.

For Cherwell Customers, Shift-Left is the focus. No Surprise here. Ivanti is an IT power house. 78 of Fortune 100 are using Ivanti.

The goal is to take the best out of Cherwell and converge it into Ivanti. No surprise here. You could look at Cherwell as a Frontrange HEAT development branch.

The exciting part for Ivanti Customers, from a functional and technical perspective:

  • No-code builder for expressions (already possible now, will be improved)
  • Expanded API capability
  • Enhanced expression capabilities
  • Advanced workflows – interactivity, improved integration scenarios, navigation, branching logic
  • Variables
  • Modifiers, manipulate data without requiring code
  • Delegation of Approvals (already possible now, ask me how, will be improved)
  • Trusted Agent – access to private network resources without requiring a VPN
  • Better incoming email parsing and actions
  • Localization Workbench
  • All LoB (Line of Business) Content and Custom Content Maps available

2022 indeed will be super exciting and expect to see some of these changes in the first half of 2022 with a goal to complete convergence and upgrades by the end of 2022.

Video can be found at videos.a19consulting.com

Ivanti HEAT ITSM ITAM Service Manager Asset Manager Kifinti Solutions a19 Consulting Australia UK Europe US Canada Toronto London Sydney Melbourne

What’s New in 2021.2

Ivanti Neurons for ITSM & ITAM

formerly Ivanti Service Manager & Ivanti Asset Manager

Please note that Ivanti has deferred Service Manager 2012.2 Upgrade and we are waiting on Ivanti Announcement for new target date. Meanwhile updates are being deployed to STG/UAT.

  • Self Service Portal
    • Updated Self Service Portal Look & Feel
    • My Items Card
    • My Favorites
  • IoT Asset Type
    • New Asset (CI) Type
  • Mobile Asset Manager Role
    • Offline barcode scanning
  • Asset Discovery with Service Mapping by Virima
  • Cherwell Integration
  • Over 50 Hot Fixed Issues

Please see the Ivanti Neurons for ITSM and ITAM Release Notes 2021.2 for more information

Kifinti Solutions consultant Gregor known for his Ivanti Best Practices System for a19 consulting Ivanti Professional Services talks about the Ivanti Cherwell Acquisition

Ivanti to Acquire Cherwell to Enable End‑to‑End Service and Asset Management

This is exciting news! Looking forward to reconnect with former Bendata/Frontrage HEAT Employees that went to the dark side and joined Cherwell! As well as former Change Control / Burntsand and present Avante Solutions / Kifinti Solutions Consultants!

The combination cements Ivanti’s position as the only Enterprise Service Management vendor to offer end-to-end service and asset management from IT to lines of business and from every endpoint to the IoT edge

SALT LAKE CITY, UT and COLORADO SPRINGS, CO — January 26, 2021 — 

Ivanti, Inc., the automation platform that makes every IT connection smarter and more secure, today announced it has signed a definitive agreement to acquire Cherwell Software, a global leader in enterprise service management solutions. The terms of the Cherwell transaction were not disclosed.

Ivanti is acquiring Cherwell to expand the reach of its Neurons platform, providing end-to-end service and asset management from IT to lines of business and from every endpoint to the IoT edge. Ivanti will continue to maintain and invest in both Cherwell and Ivanti service management platforms while working to converge the best aspects of each. Neurons, Ivanti’s hyper-automation platform, accelerates this vision by connecting the Unified Endpoint Management, Security, and Enterprise Service Management solutions and provides a single pane of glass for enterprises to proactively, predictably and autonomously self-heal and self-secure devices, and self-service end users. Upon completion of the transaction, the combined company will continue to be led by Ivanti chairman and CEO Jim Schaper.

“The combination of Cherwell and Ivanti accelerates our innovation at the intersection of unified endpoint management, security, and enterprise service management,” said Schaper. “The blend of our two companies, with strong and complementary product capabilities, will further unlock the potential of our hyper-automation platform to service all IT assets and endpoints in the everywhere enterprise. Together, we will build a deeper and more vertically oriented enterprise service management solution. And Neurons, our AI-powered engine that will ultimately be the center of this transformation, moves us from a point-level solution to a truly integrated platform for our users.”

“We are excited to join Ivanti and help our customers achieve better business outcomes, innovate faster, and digitally transform their businesses with a unified IT management solution,” said Sam Gilliland, chief executive officer, Cherwell. “As it relates to the future of work, Ivanti shares our belief that secure, automated workflows can dramatically change and improve the daily lives of employees while also driving trusted business outcomes. We look forward to continuing to innovate to address the growing market demand for the future of work, giving our customers the critical tools they need to tackle IT challenges associated with the new normal.”

Continue Reading at https://www.ivanti.com/company/press-releases/2021/ivanti-to-acquire-cherwell