a19 consulting - podcast - What is IT Asset Management ITAM - ivanti asset manager - heat - itsm - itam - kifinti solutions dds it

What is IT Asset Management (ITAM)?

The International Association of Information Technology Asset Managers (IAITAM), answers the question, “What is IT Asset Management?” by defining ITAM as, “a set of business practices that incorporates IT assets across the business units within the organization.”

ITAM includes a review of current software and hardware used, ensures licensing compliance, and tracks how IT assets are being used and where changes may be needed. An ITAM audit may save you money by identifying software for which you are over licensed or an IT asset you are spending money on, but no longer using.

Is ITAM new?

No. ITAM has been around as long as IT has. The tools back in the day were just a lot simpler, for example back in the HEAT for Windows days in the mid 1990s, I developed Asset Tracking Systems for many clients such as Purolator Courier Services in Canada. Those Tracking Systems basically evolved over time, ITIL in the 1990s introduced the Configuration Management Database (CMDB), and in the last couple years we have seen some great enhancements again, and with that moved away from the term CMDB and started using ITAM.

Ivanti Asset Manager

IAM includes Hardware Asset Management, Software Asset Management, License Reconciliation, and Barcode Scanning and complements Ivanti Service Manager or runs stand-alone.

Where to next?

Simply put, Ivanti IT Asset Management (ITAM) goes beyond the old CMDB (Configuration Management Data Base) and offers an inventory of “What we think we have” versus “What we know we have“, that is “What was discovered”, and tools to make informed decisions, audit, reconcile and redistribute hardware and software assets.

Fast-forward to Ivanti Neurons and Edge Computing and you will see more shift-left solutions, features and functionalities.

Word of caution, out of the box, Ivanti Service and Asset Manager do offer you some basic configurations, however you will want to contact a seasoned Ivanti Consultant to implement the latest solutions that fit your company’s overall strategy, business processes, and roadmap.

Be sure to contact me for a FREE no obligation discovery session to take your ITAM Implementation to the next level!

Advertisement
Ivanti Asset Scanner,Ivanti Service Manager,Ivanti Best Practices,Ivanti Asset Manager,Ivanti Professional Services,HEAT IT Service Management,Kifinti Solutions,Ivanti Developer,Ivanti Consultant,HEAT by Frontrange,Ivanti Support,ITSM,ITAM,Ivanti ITSM,Ivanti,Ivanti Toronto,Ivanti Implementation,Ivanti Upgrade,Ivanti Service Manager Consultant,Kifinti Consultant,Ivanti Mobile Apps,Ivanti Android Apps

Happy New Year

Hello everyone,

2020 has been without a doubt a historic year for all the wrong reasons.
The impact on the global economy has been disastrous.

We have been lucky and blessed at a19 Consulting with a record year and fantastic new Ivanti ITSM clients and Ivanti Business Partnerships.

So much so that we have donated 10% of all our pre-tax revenue to causes around the world. But we’re not stopping there.

We’re making our a19 Asset Scanner Mobile Apps for Android and Apple iOS Devices available for FREE for 2021.

Ivanti Asset Scanner,Ivanti Service Manager,Ivanti Best Practices,Ivanti Asset Manager,Ivanti Professional Services,HEAT IT Service Management,Kifinti Solutions,Ivanti Developer,Ivanti Consultant,HEAT by Frontrange,Ivanti Support,ITSM,ITAM,Ivanti ITSM,Ivanti,Ivanti Toronto,Ivanti Implementation,Ivanti Upgrade,Ivanti Service Manager Consultant,Kifinti Consultant,Ivanti Mobile Apps,Ivanti Android Apps
Scanning Assets with Ivanti Service Manager and Ivanti Asset Manager just got easier! No expensive clunky hardware required! All you need is an Android Device, iPhone, or iPad. An Ivanti ITSM first!

https://www.a19consulting.com/Mobile-Apps

Wishing you all Happy Holidays and Happy New Year!

a19 Consulting | Ivanti Professional Services Provider since 1996

Ivanti Asset Manager | Asset Scanner Role | Android Mobile Application | Missing | Not Available | Production | HEAT ISM | Ivanti Service Manager Tenant 2020.3 | Problem 75743

Asset Scanner Role not available in Production HEAT ISM Cloud Tenant

Ivanti has confirmed there is a known issue, with the Asset Scanner Role Missing, that affects the current cloud HEAT ISM Production Tenant, version 2020.3.0.2020082801 @ Built On 2020/08/28 UTC Deployed On 2020/09/18 12:15:15 UTC

UPDATE: 2020-11-05 a19 Asset Scanner | Floating Bar Code Reader | Ivanti Service Manager | Android | Click Here to View

The Asset Scanner role that is used with the handheld Android Asset Scanner Device and Ivanti Asset Manager Android Mobile Application is not available in the list of available roles in the production tenant. STG and UAT Tenants appear unaffected.

Ivanti Asset Manager | Asset Scanner Role | Android Mobile Application | Missing | Not Available | Production | HEAT ISM | Ivanti Service Manager Tenant 2020.3 | Problem 75743

Ivanti Dev Problem (75743) is scheduled to be fixed in Ivanti Service Manager | Service Update #2.

Ivanti Development/Operations are working to get that update deployed as soon as possible.