Ivanti HEAT Neurons Podcast

My podcasts cover popular Ivanti Neurons, Ivanti Service Manager (HEAT ISM), SDLC, ITSM, ITAM, and ESM Topics.

Why Podcasts? Sometimes podcasts are a great medium to share information. Podcasts are quick and easy to create, powerful, and also convenient to listen to on the morning commute, lunch break, or while travelling. Plus you can download Podcasts for offline listening.

Personally I like to download a few hours worth of Podcasts whenever I’m travelling or stuck somewhere and want a break from reading or watching videos.

You can find my Podcast on

One of the biggest issues with writing UAT (User Acceptance Testing) test cases, is knowing where to start and insisting on building your test script around the software.  The fact is, you do not need access to Ivanti Service Manager (ISM, powered by HEAT IT Service Management) and it is actually encouraged not to use ISM at all when devising UAT Test Scripts. In this Ivanti HEAT ISM Podcast Episode we will cover UAT Test Cases, Examples, the biggest problems with UAT Test Cases, and how to overcome them. Be sure to the original Ivanti HEAT ITSM Blog Post at blog.a19consulting.com
  1. UAT Test Script Case Examples
  2. Who owns UAT Test Scripts
  3. Ivanti Neurons Tenants – Holy Trinity
  4. Email Summaries
  5. Ivanti Neurons Update
  6. Email: Productivity Tool or Time-Waster?
  7. Common UAT Pitfalls
  8. Ivanti Self Service Portal
  9. What is Regression Testing?
  10. What is the difference between UAT Testing and System Testing?

Press Release can be found here

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