Ivanti HEAT Neurons Podcast

My podcasts cover popular Ivanti Neurons, Ivanti Service Manager (HEAT ISM), SDLC, ITSM, ITAM, and ESM Topics.

Why Podcasts? Sometimes podcasts are a great medium to share information. Podcasts are quick and easy to create, powerful, and also convenient to listen to on the morning commute, lunch break, or while travelling. Plus you can download Podcasts for offline listening.

Personally I like to download a few hours worth of Podcasts whenever I’m travelling or stuck somewhere and want a break from reading or watching videos.

You can find my Podcast on

Ivanti is an IT powerhouse and supply software systems that require professional services. That is not the same as a professional service provider. Ivanti is in the sales business straight and simple.  This should matter to you.  Tune in to find out why! Blog.a19Consulting.com Most if not all Ivanti Professional Services that are delivered today, for example for Ivanti Service Manager (HEAT) aka Ivanti Neurons for ITSM, are not delivered by Ivanti but delivered by Ivanti Business Partners and managed by an Ivanti Project Manager. This should matter to you when you approach Ivanti for Product Support and Professional Services. Remember what I said earlier, Ivanti is in the Sales business. Sales as in products sold take priority, with Professional Services outsourced to Business Partners, not far behind. Of course by selling more product, more professional services are needed.
  1. Is Ivanti a Professional Services Provider?
  2. About your Ivanti HEAT Podcaster
  3. Ivanti Dashboard Reporting & Christmas Lights
  4. Software Asset Management 101
  5. What is IT Asset Management (ITAM)?
  6. Lessons learnt from Dragons' Den UK and Shark Tank Australia
  7. Password Resets – Incident or Service Request? (Re-recorded Sep 24)
  8. Typical Ivanti Implementation Timeframe
  9. SLAs red headed step child
  10. Ivanti Cloud Status Updates & Maintenance Notifications

Press Release can be found here

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