Code Freeze, aka Brownout, is a point in time in the development process after which any and all configuration changes must be coordinated with the lead consultant to mitigate risk of conflicting changes and new defects.
The term comes from Electricity “brownouts”, a partial, temporary reduction in total system capacity, which results in the dimming experienced by incandescent lighting when the voltage sags
A best practice is to create an ISM Announcement, Alert, and Notification for ISM Administrators, as well as change the logo of your STG DEV tenant, as well as change the PROD logo for the Administrator, Admin Level 2, and Validation List Manager roles. (Not familiar with Admin L2 and Validation List Manager? Contact me for details.)
Must Have for Ivanti Developers
The Ivanti Cloud Change Calendar is a must have for Ivanti Developers and Administrators to view upcoming changes to their ISM Cloud tenants (STG/UAT/PROD).
To access the change calendar, follow these steps:
1. Log into the Ivanti Support Portal at https://support.ivanti.com
2. At the top of the screen, click ‘Profile and Account’
3. Click ‘Cloud Calendar’
4. Hover the mouse over a calendar entry to see more details about that record.
Upcoming Ivanti Service Versions
Ivanti Service Manager 2020.2 – July 24, 2020
2020.3 – Planned October 2020
2020.4 – Planned December 2020
2020.1 – Ivanti ITxM Download 2020.1
2019.3.x – Ivanti ITxM Download 2019.3
2019.1 – Ivanti ITxM Download – 2019.1
2018.3.1 : Ivanti ITxM Download – 2018.3.1
- EWS Update to add OAuth Authentication for Exchange Calendar Configuration
- Self Service Chat Capability
- Update Mobile Analyst Capability – View and Edit Service Requests
- Mobile Push Notifications
- Mobile Bio-metric Authentication
- Enhanced Content for Facilities Management
- Pre-built Unified IT – ISM Software Deployment
What’s New Video – Ivanti Service Manager Cloud 2020.2
2020.2 – Planned June/July 2020
2020.3 – Planned October/November 2020
2020.1 – Ivanti ITxM Download 2020.1
Ivanti has released ITxM 2019.3, that is Ivanti Service Manager and Asset Manager 2019.3 On Premise for download.
Cloud – Released Nov 18
On Premise – 2019.3.x – Planned December 2019
Ivanti ITxM 2019.1 – Available for Download
Ivanti ITxM 2019.3 – Planned November 30, 2019
For Ivanti Service Manager customers:
There is no change or update to the installation process, you will update your Service Manager system as usual; ignoring the Asset Manager installation components. If you are interested in reviewing or purchasing the Ivanti Asset Manager solution, please contact your Account Manager.
For Ivanti Asset Manager customers:
When you run the installer you will have a choice to install Asset Manager or Service Manager. If you only purchased Asset Manager, select this option and continue through the installation routine, ignoring the Service Manager components. If you are interested in reviewing or purchasing the Ivanti Service Manager solution, please contact your Account Manager.
For customers who have purchased BOTH Ivanti Asset Manager and Ivanti Service Manager:
Asset is a package that sits on top of the service content. To get both Asset and Service, in the installer choose Asset Manager. You will need to assign roles to user to get access to appropriate functions between Service and Asset.
ON-DEMAND WEBINAR, CLICK TO WATCH IN A SEPARATE WINDOW
Ivanti Service Manager is Ivanti’s solution for IT Service Management. Service Manager brings together a comprehensive set of service and lifecycle capabilities designed to improve service levels and productivity, follow best practices, and align IT to the delivery of business value. The upcoming Ivanti Service Manager Release 2018.3 will provide organizations capabilities to improve their ability to create, manage, monitor and improve the services they provide for IT and other business units. Join this webinar to answer any questions you may have about the release. We will also provide the information you need for planning purposes to make your upgrade process a success.
Some of the topics we will cover in the webinar for the upcoming 2018.3 release include:
- User Experience enhancements
- information regarding the RESTful API
- updated workflow designer
- update for release dates
- and more…