Kifinti Solutions consultant Gregor known for his Ivanti Best Practices System for a19 consulting Ivanti Professional Services talks about the Ivanti Cherwell Acquisition

Ivanti to Acquire Cherwell to Enable End‑to‑End Service and Asset Management

This is exciting news! Looking forward to reconnect with former Bendata/Frontrage HEAT Employees that went to the dark side and joined Cherwell! As well as former Change Control / Burntsand and present Avante Solutions / Kifinti Solutions Consultants!

The combination cements Ivanti’s position as the only Enterprise Service Management vendor to offer end-to-end service and asset management from IT to lines of business and from every endpoint to the IoT edge

SALT LAKE CITY, UT and COLORADO SPRINGS, CO — January 26, 2021 — 

Ivanti, Inc., the automation platform that makes every IT connection smarter and more secure, today announced it has signed a definitive agreement to acquire Cherwell Software, a global leader in enterprise service management solutions. The terms of the Cherwell transaction were not disclosed.

Ivanti is acquiring Cherwell to expand the reach of its Neurons platform, providing end-to-end service and asset management from IT to lines of business and from every endpoint to the IoT edge. Ivanti will continue to maintain and invest in both Cherwell and Ivanti service management platforms while working to converge the best aspects of each. Neurons, Ivanti’s hyper-automation platform, accelerates this vision by connecting the Unified Endpoint Management, Security, and Enterprise Service Management solutions and provides a single pane of glass for enterprises to proactively, predictably and autonomously self-heal and self-secure devices, and self-service end users. Upon completion of the transaction, the combined company will continue to be led by Ivanti chairman and CEO Jim Schaper.

“The combination of Cherwell and Ivanti accelerates our innovation at the intersection of unified endpoint management, security, and enterprise service management,” said Schaper. “The blend of our two companies, with strong and complementary product capabilities, will further unlock the potential of our hyper-automation platform to service all IT assets and endpoints in the everywhere enterprise. Together, we will build a deeper and more vertically oriented enterprise service management solution. And Neurons, our AI-powered engine that will ultimately be the center of this transformation, moves us from a point-level solution to a truly integrated platform for our users.”

“We are excited to join Ivanti and help our customers achieve better business outcomes, innovate faster, and digitally transform their businesses with a unified IT management solution,” said Sam Gilliland, chief executive officer, Cherwell. “As it relates to the future of work, Ivanti shares our belief that secure, automated workflows can dramatically change and improve the daily lives of employees while also driving trusted business outcomes. We look forward to continuing to innovate to address the growing market demand for the future of work, giving our customers the critical tools they need to tackle IT challenges associated with the new normal.”

Continue Reading at


What’s new in ISM 2020.2 Cloud

    • EWS Update to add OAuth Authentication for Exchange Calendar Configuration
    • Self Service Chat Capability
    • Update Mobile Analyst Capability – View and Edit Service Requests
    • Mobile Push Notifications
    • Mobile Bio-metric Authentication
    • Enhanced Content for Facilities Management
    • Pre-built Unified IT – ISM Software Deployment

What’s New Video – Ivanti Service Manager Cloud 2020.2

What’s New in Ivanti Service Manager and Asset Manager 2020.2 from Ivanti Momentum Webinars on Vimeo.

a19 fighting Covid-19

In just a few short months, COVID-19 has grown into a global pandemic.  Times like this call for action.

a19’s commitment
to fighting Covid-19

Healthcare systems are overwhelmed and many people are struggling as social distancing and the economic impact takes a toll.
We are donating 10% of all sales to charity for as long as it takes to help front-line workers, the sick, elderly, and needy.

Put yourself in the hot seat with our
IT Service and Asset Management Audit

The purpose of this intense 60 minute ITxM Audit is to review your current Ivanti Service and Asset Manager system and processes.

Give us just 60 minutes of your time and
we guarantee we will improve your ITxM practices!

Ivanti Service Manager – On-Premise – Release Schedule – ITxM 2019

Ivanti ITxM 2019.1 – Available for Download

Ivanti ITxM 2019.3 – Planned November 30, 2019

Release Description

For Ivanti Service Manager customers:

There is no change or update to the installation process, you will update your Service Manager system as usual; ignoring the Asset Manager installation components.  If you are interested in reviewing or purchasing the Ivanti Asset Manager solution, please contact your Account Manager.

For Ivanti Asset Manager customers:

When you run the installer you will have a choice to install Asset Manager or Service Manager.  If you only purchased Asset Manager, select this option and continue through the installation routine, ignoring the Service Manager components.  If you are interested in reviewing or purchasing the Ivanti Service Manager solution, please contact your Account Manager.

For customers who have purchased BOTH Ivanti Asset Manager and Ivanti Service Manager:

Asset is a package that sits on top of the service content.  To get both Asset and Service, in the installer choose Asset Manager.  You will need to assign roles to user to get access to appropriate functions between Service and Asset.

a19consulting-Ivanti-Professional-Services-Consultant-Developer-Support-IvantiServiceManager-IvantiAssetManager-formerKifintiConsultant-a19 Best Practice System and latest solutions - businsspartnerawards

2019 Ivanti Partner of the Year Awards, Americas

2019 Ivanti Partner of the Year Awards

for the latest solutions and best practices

Ivanti Business Partners in the Americas were awarded as follows:

ESP Partner of the Year: Network Consulting Services, Inc. (NCSI)
NSP Partner of the Year: CDW
MSP Partner of the Year: NCR
New Partner of the Year: Critical Design Associates (CDA)
Distribution Partner of the Year: Ingram Micro
Services Partner of the Year: Flycast Partners
Latin America Partner of the Year: 4Deal Solutions
Partner Sales Rep of the Year: Paul Kelsey – Kifinti Solutions (Canada)
Partner Sales Rep of the Year: Clinton Randall – Integral Consulting Services
Sales Engineer of the Year: Trey McGlaun – McGlaun Consulting
Sales Engineer of the Year: Brian Hoskins – Network Consulting Services, Inc. (NCSi)

Breaking Down the 2018 Gartner Magic Quadrant for ITSM Report

The 2018 Gartner Magic Quadrant for the ITSM market has just been published. In this year’s report, Ivanti continues its movement up and to the right in Gartner’s evaluation. Join us to learn more about Gartner’s analysis of the top nine ITSM vendors, including their strengths and cautions for each vendor, and how Ivanti is well positioned again in Gartner’s analysis. We’ll also cover Gartner’s latest updates on the ITSM market and the advice they give to clients seeking a new ITSM solution.