What’s New in 2021.2

Ivanti Neurons for ITSM & ITAM

formerly Ivanti Service Manager & Ivanti Asset Manager

Please note that Ivanti has deferred Service Manager 2012.2 Upgrade and we are waiting on Ivanti Announcement for new target date. Meanwhile updates are being deployed to STG/UAT.

  • Self Service Portal
    • Updated Self Service Portal Look & Feel
    • My Items Card
    • My Favorites
  • IoT Asset Type
    • New Asset (CI) Type
  • Mobile Asset Manager Role
    • Offline barcode scanning
  • Asset Discovery with Service Mapping by Virima
  • Cherwell Integration
  • Over 50 Hot Fixed Issues

Please see the Ivanti Neurons for ITSM and ITAM Release Notes 2021.2 for more information

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